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Why simple automations outperform complex tools

Geschreven door Tom Staelens | 14-nov-2025 8:00:00

In many companies, the idea persists that automation has to be complex to be valuable. Dozens of tools, intricate workflows, and a maze of integrations are often seen as proof that the organization is advanced in digitalization.

But the reality? Complexity costs time and money and creates more room for errors. Meanwhile, the simplest automations often deliver the greatest value, especially when managed in one central platform like HubSpot.

We see it every day: B2B companies that finally get real ROI from automation do so by simplifying smartly, not by making it more complex.

1. One platform = one truth

When your marketing, sales, and service automations are spread across multiple tools, problems inevitably arise:

  • Data that doesn’t sync

  • Workflows that contradict each other

  • Leads that get lost between systems

  • Reporting that is incomplete or inconsistent

An all-in-one platform like HubSpot eliminates that noise. You work with:

  • One database

  • One interface

  • One logic

  • One place to measure

When the foundation is solid, even simple automations can have a huge impact.

Simple automations generate ROI faster

Automations have one main purpose: to save time on repetitive tasks, so your team can focus on work that adds value.

Think of:

  • Automatic lead assignment to sales

  • Simple nurturing flows for new leads

  • Automated follow-ups for open quotes

  • Internal notifications when a contact performs an important action

  • Automatic status updates in the CRM

There are many more examples of simple automations. These aren’t complex, but they offer three strong advantages:

  1. They are quick to build: no integrations, no API issues, no dependencies on IT.
  2. They are reliable: everything runs inside the same environment.
  3. They save time immediately: Every email you don’t have to send manually, every lead you don’t have to look up, every task that appears automatically… that’s pure profit.
  4. They are quick and easy to edit: As soon as you notice you need to change a workflow, simplicity allows you to make quick changes.

Complex automations are often less impactful than expected

Organizations that work with multiple tools often want to “automate everything.” That is a noble idea, but:
  • Setup takes long
  • Maintenance is intensive
  • Even small changes require development

  • Teams become much too dependent on external experts

And perhaps most importantly: the team doesn’t use or understand many of the automations, resulting in minimal business impact.

In automation, the rule is:

"If it’s not easy to understand, it’s hard to extract value from it."

Your team performs better with simplicity

Sales, marketing, and service teams need automations that truly help them do their work, not ones that get in their way.
In a platform like HubSpot, teams get:

  • An intuitive way of working that requires no coding
  • Transparency about what is automated
  • Clarity through easy-to-follow workflows
  • Action points that are logical and useful
  • Less manual work, more focus on deals, prospects, and customers

This leads to a much higher level of user adoption. And adoption leads to ROI.

Start with the most time-consuming processes

At Upperscore, our approach has always been: start small, but aim for maximum impact.

We don’t begin with a massive end-to-end automation, because it takes ages and is prone to errors. We start with:

  • The process that costs your team the most time

  • The process that fails most often

  • The process that delivers immediate value when automated

And then we build it out step by step, centrally in one platform, which often is HubSpot.

Most companies achieve a positive ROI within weeks. Not because we use complex technology, but because we automate the right things in a simple way. That is what we recommend every single time, because it works.

Simplicity is your competitive advantage

In a time when B2B teams use more tools than ever, the companies that win are the ones that choose to simplify.

  • Centralize in one platform

  • Automate what truly costs time

  • Optimize based on data

  • Scale only once the foundation is solid

Simple automations aren’t less smart. They’re smarter, faster, and more profitable.